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Chat facts & stats

5 sourced facts about online chat and instant messaging, each with the context behind the number. 4 more are in today's round and appear here after it closes.

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Going deeper

In 2011, when Pew first measured it, about what share of U.S. adults owned a smartphone?

Answer35%

Smartphone ownership more than doubled over the following decade.

Source: Pew Research Center (2011) pewresearch.org

As of May 2025, about how many users did Facebook Messenger have worldwide?

Answer1.3 billion

Messenger remains one of the most widely used chat apps globally.

Source: Wikipedia: Instant messaging (2025) en.wikipedia.org

As of May 2025, about how many users did Telegram have worldwide?

Answer1 billion

Telegram grew rapidly on the strength of privacy features and large group chats.

Source: Wikipedia: Instant messaging (2025) en.wikipedia.org

By 2025, what share of U.S. adults are "smartphone-only" internet users with no home broadband?

Answer16%

For a meaningful share of people, a phone (and its chat apps) is their only way online.

Source: Pew Research Center (2025) pewresearch.org

Expert level

As of May 2025, about how many users did the privacy-focused app Signal have worldwide?

Answer100 million

Signal is much smaller than the biggest chat apps but is known for strong end-to-end encryption.

Source: Wikipedia: Instant messaging (2025) en.wikipedia.org

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